Cookies Policy

Do we use cookies? What are they?

Yes, our sites use “cookies” and other tracking technologies which help us to improve our sites and to deliver a better, and more personalised, service.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

What sort of cookies are there?

There are four general categories of cookies:

Essential cookies
These cookies are essential to enable you to move around the sites and provide services that users ask for. For example, (we have a cookie that recognises the region you are in thereby allowing us to tailor the website accordingly).

Essential cookies do not gather any information that could be used for marketing purposes. These cookies do not retain information beyond the end of your visit.

Performance cookies
These cookies collect information about how visitors use a website. For example, (we use ad conversion tracking and analytics tracking cookies).

All information that these cookies collect is aggregated and therefore cannot identify any visitor. The information is only used to improve how a website works.

Functionality cookies
These cookies allow a website to remember choices that a user makes and provide enhanced, more personal features. For example, (one of our cookies enables you to stay signed into the website and recognises you when you arrive).

The information these cookies collect may be anonymised and they cannot track browsing activity on other websites. All cookie lengths 30 days, ad conversion tracking, analytics tracking etc.

Behaviourally targeted advertising cookies
These cookies are used to deliver adverts more relevant to users and their interests. They are also used to limit the number of times an advert is displayed and help measure the effectiveness of an advertising campaign.

They remember that users have visited a website and the information is often shared with other organisations, such as advertisers.

Third party cookies?

We use Google Analytics to analyse the use of the sites. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Our advertisers/payment services providers may also send you cookies.

Can you block cookies?

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

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