Mock Exam 01

Which is a step in the Global 8D problem solving process?

Some of the core concepts of Lean is to concentrate effort on removing waste, improving flow, and achieving ___________

Which describes a ‘systematic’ approach to collecting a representative sample of population data?

An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

The risk prioritization number is the product of the ______ score, _____ score and ______ score?

Cpk measures the process's potential capability to meet the two-sided specifications. It doesn't take the process average into consideration.

Which of the following best describe Sigma?

In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.

In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.

What is the purpose of a Bar chart?

As the six sigma level decreases, the defect percentage …………………..

Ratio and Interval Scale of measurements are based on _____ type of data.

Which of the following can cause variation?

The recipient of the output of a process can be?

A Monitoring Plan put into place at the conclusion of a project will provide for adequate systems with key metric readouts indicating out-of-spec conditions.

What metrics are considered first when deciding ’What to Measure’ in a process?

Which of the following tools did Kaoru Ishikawa invent?

When a Belt applies the practice of Poka-Yoke to a project, she/he is attempting to make certain the activity is _______.

two-stage brainstorm session is being facilitated with a group of production line staff to identify potential reasons for a continued increase in the number of defects from a production line. What actions should be taken to support brainstorming techniques?

1. Invite the production manager to lead the discussion
2. Ask staff to note their suspected reasons individually
3. Sort reasons into common groups and expand ideas
4. Highlight those reasons that need further investigation

As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.

Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?

When searching for a replacement part in a mountain of boxes, a member of a production team has found several boxes of other parts that have been stored in the warehouse area for months. What two types of operational Waste are evident in this situation?

It is recommended that, when beginning a 5S program it should be started in a pilot work area for learning and demonstration purposes then it is expended throughout the plant.

Communication of the roll out of Six Sigma involves

Which of the following assertions is true with regard to the Six-sigma approach?

A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle.

According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered

What level of Lean Six Sigma ‘Belt’ is an expert in executing improvement projects which involve more than one department or organization?

If a project yields monthly savings of $4,000 beginning 4 months after implementation with an initial investment of $42,000 and training costs of $2,000, what is the 3 year ROI from implementation?

What is the problem solving model based on?

_____________ represents all the variation that one can expect to experience from the output of the subject process.

Which of the following is normally conducted before creating a Fishbone diagram?

The last output of the control phase is the?

Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.

A well written problem statement contains all of the following except?

When we create a Process Map we use a __________ to show the direction of work flow.

The Control Plan is created following the finalization of the Measure Phase and can be closed when?

Capability Analysis is a measurement of the ability of the process to meet specified requirements.

Who should have the most influence when writing a business case for a project?

What is implemented last in a process improvement project when following the 'Define, Measure, Analyze, Improve and Control’ (DMAIC) roadmap?

When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.

The 5S approach utilized by a Belt to separate necessary from unnecessary items and frequently used items from infrequently used items is known as?

To understand the CTQ attributes of a product or service, we need to get?

The temperature of a liquid is being measured by a line operator. Which is least likely to be influenced by the instrument?

Process ________ measures how well the process performs to meet given customer specification limits?

Continuous variables are measured, Discrete variables are counted.

If the current operational availability of an automated assembly machine is not enough to meet an increase in customer demand, what is the BEST way to improve the machine’s availability?

Repeated failures of an expensive new water pump have caused costly shut downs resulting in lost profit to the organization. The failures were caused by a leak, which resulted from a single mechanical seal. The single seal was specified because it was less expensive than the double seal option.

The project team were unaware that a single seal might prove insufficient in this particular pumping process. No-one sought advice about the most effective design criteria for the process and equipment requirements.

Guidelines for the purchase of capital equipment do not call for a reliability assessment. The project team were tasked to control costs and to complete the project quickly in order to get the product to market sooner.

What is the root cause of this problem?

Which of the following plan does not included in final control plan?

Who delivers the input for the CTQ?

Kanban establishes a means of monitoring production, conveyance and delivery information such that efficient flow is established. The method used by Kanban is to require a ___________ before anything moves.

The Fishbone Diagram uses the _______ approach.

What is the difference between job aid and Standard operating procedure?

At the start of a project we are told to “walk the process” from beginning to the end. We do this to _____________________.

Which of the following measurement is NOT a process capability index?

Communication plans should always include the intended audience, message, and purpose.

What Lean Six Sigma term is used to describe over-production, defects, inventory and movement?

What company first developed ‘Lean Thinking’ or ‘Lean Management’?

What type of data is considered as Long Term data?

A ______________ is a graphical presentation of sample data that shows the number of times that a data point is a specific number.

What is the Process Capability index (Cp) formula where USL is the Upper Specification Limit, LSL is the Lower Specification Limit and S is the standard deviation?