NOTE: You have 120 minutes to complete 60 questions in this exam. Once you press the "Start" button, countdown timer will start. To go to the next or previous question press "Arrow" signs and you can also press "List" button to check and/or go to any question during and after the exam.
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Restart Mock Exam 01
Question 1 |
What Lean Six Sigma term is used to describe over-production, defects, inventory and movement?
A | 5S steps |
B | Time and motion
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C | Waste |
D | Overburden
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Question 2 |
A ______________ is a graphical presentation of sample data that shows the number of times that a data point is a specific number.
A | Box Plot
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B | Pie Chart |
C | Fishbone Diagram
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D | Histogram |
Question 3 |
Kanban establishes a means of monitoring production, conveyance and delivery information such that efficient flow is established. The method used by Kanban is to require a ___________ before anything moves.
A | Bell to ring
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B | Signal
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C | Sign-off |
D | Work order |
Question 4 |
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
A | Passing Lanes
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B | Swim Lanes
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C | Responsibility Paths
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D | Department Dividers |
Question 5 |
Which of the following best describe Sigma?
A | A overall methodology that drives business improvement |
B | The amount of variation or inconsistency exhibited by a measurable outcome |
C | A Greek letter referring to average |
Question 6 |
Who should have the most influence when writing a business case for a project?
A | Master Black Belt
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B | Business owner, Process owner
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C | Black Belt |
D | Subject Matter Expert
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Question 7 |
What is the purpose of a Bar chart?
A | Highlight the single most important factor in a set
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B | Collect possible causes for a certain effect
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C | Visually compare data measured by categories |
D | Divide sample values into a certain number of intervals
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Question 8 |
The recipient of the output of a process can be?
A | Project head
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B | Suppliers
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C | Upstream processes |
D | Internal or external customers
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Question 9 |
In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.
A | Individual, multiple
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B | Independent, dependent |
C | Sole, multiple |
D | Dependent, independent |
Question 10 |
If the current operational availability of an automated assembly machine is not enough to meet an increase in customer demand, what is the BEST way to improve the machine’s availability?
A | Hire specialist maintenance personnel |
B | Reduce breakdowns and delays |
C | Increase the number of operators |
D | Maximize the speed of the machine
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Question 11 |
Communication of the roll out of Six Sigma involves
A | Initiating fun and game activities to ensure all employees agree and support the initiative |
B | The CEO to contact the vendors and clients and take their permission
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C | Clarity around why this initiative with a detailed deployment plan and a list of all projects to everyone in the company |
D | The shareholders to be trained on the methodology itself
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Question 12 |
An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.
A | Control Plan |
B | Standard Operating Procedure
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C | FMEA
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D | Process Map |
Question 13 |
What level of Lean Six Sigma ‘Belt’ is an expert in executing improvement projects which involve more than one department or organization?
A | Yellow |
B | Orange
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C | Green
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D | Black
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Question 14 |
Which describes a ‘systematic’ approach to collecting a representative sample of population data?
A | Sort into categories then take two random objects from each group |
B | Take all of the objects in a population |
C | Arrange objects in a list and then select every fifth entry after a random start |
D | Assume all objects are equal and select a random sample
|
Question 15 |
Which of the following is normally conducted before creating a Fishbone diagram?
A | Brainstorming session |
B | Check sheets |
C | Balanced scorecard |
D | Sigma level calculation |
Question 16 |
When a Belt applies the practice of Poka-Yoke to a project, she/he is attempting to make certain the activity is _______.
A | Highly visible
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B | Well documented |
C | Mistake proofed |
D | Removed from the line |
Question 17 |
The last output of the control phase is the?
A | Analysis Plan |
B | Control Plan
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C | Final report
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D | Exam
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Question 18 |
The risk prioritization number is the product of the ______ score, _____ score and ______ score?
A | Severity, Occurrence, Detection
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B | Design, Measure, Improve
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C | Severity, Occurrence, Prevention
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D | Mean, Median, Mode |
Question 19 |
What company first developed ‘Lean Thinking’ or ‘Lean Management’?
A | Honda |
B | Toyota |
C | Mitsubishi |
D | Subaru
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Question 20 |
When we create a Process Map we use a __________ to show the direction of work flow.
A |
Solid line arrow
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B | Double lines
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C | Dashed line arrow
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D | Series of dots |
Question 21 |
two-stage brainstorm session is being facilitated with a group of production line staff to identify potential reasons for a continued increase in the number of defects from a production line. What actions should be taken to support brainstorming techniques?
1. Invite the production manager to lead the discussion
2. Ask staff to note their suspected reasons individually
3. Sort reasons into common groups and expand ideas
4. Highlight those reasons that need further investigation
A | 1, 2, 4 |
B | 1, 3, 4 |
C | 2, 3, 4 |
D | 1, 2, 3 |
Question 22 |
Some of the core concepts of Lean is to concentrate effort on removing waste, improving flow, and achieving ___________
A | Pull |
B | Inventory
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C | Sales |
D | Downtime
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Question 23 |
The Fishbone Diagram uses the _______ approach.
A | SIPOC |
B | 5M
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C | Alphabetical |
D | 6M
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Question 24 |
Which of the following plan does not included in final control plan?
A | Documentation plan
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B | Training plan
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C | Response plan |
D | Monitoring plan
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E | Data analysis plan |
Question 25 |
What is the problem solving model based on?
A | Scientific Methods
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B | Statistics
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C | Theory from 1798
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D | Originally LEAN (TPC) |
Question 26 |
If a project yields monthly savings of $4,000 beginning 4 months after implementation with an initial investment of $42,000 and training costs of $2,000, what is the 3 year ROI from implementation?
A | 1.9 |
B | 2.9 |
C | 2.27 |
D | 3.27
|
Question 27 |
Who delivers the input for the CTQ?
A | process owner |
B | Customers |
C | CFO
|
D | Suppliers |
Question 28 |
What is the Process Capability index (Cp) formula where USL is the Upper Specification Limit, LSL is the Lower Specification Limit and S is the standard deviation?
A | Cp = (LSL - USL) / 3S
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B | Cp = (LSL - USL) / 6S
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C | Cp = (USL - LSL) / 6S |
D | Cp = (USL - LSL) / 3S |
Question 29 |
What is the difference between job aid and Standard operating procedure?
A | no difference
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B | SOP's are procedure, job aids are not |
C | An SOP is longer than a Job aid
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Question 30 |
A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle.
According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered
A | Downsizing savings |
B | Hard savings |
C | Median savings |
D | Soft savings
|
Question 31 |
Capability Analysis is a measurement of the ability of the process to meet specified requirements.
A | True |
B | False |
Question 32 |
Which of the following assertions is true with regard to the Six-sigma approach?
A | It aims at bringing down defects to 13.4 per million opportunities |
B | It is a factual-data based methodology
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C | Its main objective is to make the organization as lean as possible
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D | It is only used to bring about improvements in manufacturing processes
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Question 33 |
Continuous variables are measured, Discrete variables are counted.
A | False |
B | True |
Question 34 |
The temperature of a liquid is being measured by a line operator. Which is least likely to be influenced by the instrument?
A | Reading of the instrument |
B | Recording the measurement |
C | Actual temperature of the liquid
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D | Calibration of the instrument
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Question 35 |
When searching for a replacement part in a mountain of boxes, a member of a production team has found several boxes of other parts that have been stored in the warehouse area for months. What two types of operational Waste are evident in this situation?
A | Over-production and over-processing
|
B | Defects and unused expertise |
C | Inventory and movement |
D | Movement and transport
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Question 36 |
What is implemented last in a process improvement project when following the 'Define, Measure, Analyze, Improve and Control’ (DMAIC) roadmap?
A | Validation of the new process solution |
B | Disciplines to sustain any changes |
C | Updates to the Value Stream Map
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D | Lessons learned from other projects |
Question 37 |
Cpk measures the process's potential capability to meet the two-sided specifications. It doesn't take the process average into consideration.
A | False |
B | True |
Question 38 |
To understand the CTQ attributes of a product or service, we need to get?
A | FMEA |
B | VOC |
C | SOD |
D | SIPOC
|
Question 39 |
Which of the following measurement is NOT a process capability index?
A | Cpk
|
B | Kappa
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C | Cp |
D | Percent Defectives
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Question 40 |
Communication plans should always include the intended audience, message, and purpose.
A | False |
B | True |
Question 41 |
What metrics are considered first when deciding ’What to Measure’ in a process?
A | Input requirements
|
B | Process functionality |
C | Supplier capability
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D | Customer requirements |
Question 42 |
Which of the following can cause variation?
A | All are correct |
B | Customers
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C | Business processes |
D | Process inputs |
Question 43 |
In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.
A | Interview the line operators |
B | Chat with supervisors
|
C | Check the repair stations
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D | Walk the process |
Question 44 |
Repeated failures of an expensive new water pump have caused costly shut downs resulting in lost profit to the organization. The failures were caused by a leak, which resulted from a single mechanical seal. The single seal was specified because it was less expensive than the double seal option.
The project team were unaware that a single seal might prove insufficient in this particular pumping process. No-one sought advice about the most effective design criteria for the process and equipment requirements.
Guidelines for the purchase of capital equipment do not call for a reliability assessment. The project team were tasked to control costs and to complete the project quickly in order to get the product to market sooner.
What is the root cause of this problem?
A | Unplanned shutdowns of the new pump |
B | Using only a single mechanical seal on the pump
|
C | Guidelines are missing a reliability assessment step |
D | Cost and time constraints on the project |
Question 45 |
A Monitoring Plan put into place at the conclusion of a project will provide for adequate systems with key metric readouts indicating out-of-spec conditions.
A | False |
B | True |
Question 46 |
Which of the following tools did Kaoru Ishikawa invent?
A | C & E diagram |
B | Ishikawa diagram |
C | All of them |
D | Cause and Effect diagram |
E | Fishbone diagram |
Question 47 |
Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?
A | Documented performance objectives
|
B | Incentive compensation
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C | Defined procedures |
D | All of these answers are correct |
E | Accurate job descriptions
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Question 48 |
The Control Plan is created following the finalization of the Measure Phase and can be closed when?
A | Never, a Control Plan must stay in place
|
B | After the project costs have been recouped |
C | When the Champion says so
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D | At the fiscal yearend of the business |
Question 49 |
The 5S approach utilized by a Belt to separate necessary from unnecessary items and frequently used items from infrequently used items is known as?
A | Sustaining |
B | Shining |
C | Standardizing |
D | Sorting |
Question 50 |
Process ________ measures how well the process performs to meet given customer specification limits?
A | Variation
|
B | Capability
|
C | Stability |
Question 51 |
What type of data is considered as Long Term data?
A | when variation across subgroups and within the subgroups is present in data |
B | 3 months of data
|
C | Which having no variation
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D | 12 months data |
Question 52 |
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
A | Department Dividers
|
B | Responsibility Paths
|
C | Swim Lanes |
D | Passing Lanes
|
Question 53 |
A well written problem statement contains all of the following except?
A | Timeline Reference |
B | Gap
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C | COPQ
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D | Goal
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E | Baseline |
F | Complete Project Plan |
Question 54 |
Ratio and Interval Scale of measurements are based on _____ type of data.
A | Continuous & Attribute
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B | Discrete & Attribute
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C | Variable & Continuous |
D | Discrete & Continuous
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Question 55 |
As the six sigma level decreases, the defect percentage …………………..
A | Remains constant
|
B | Decreases |
C | Increases |
D | May increase or decrease |
Question 56 |
It is recommended that, when beginning a 5S program it should be started in a pilot work area for learning and demonstration purposes then it is expended throughout the plant.
A | False |
B | True |
Question 57 |
At the start of a project we are told to “walk the process” from beginning to the end. We do this to _____________________.
A | See what inventory is involved
|
B | Meet the workers |
C | Draft a Process Map |
D | Check the repair stations
|
Question 58 |
Which is a step in the Global 8D problem solving process?
A | Set the desired goals |
B | Implement control strategy
|
C | Develop interim containment actions |
D | Evaluate measurement system |
Question 59 |
_____________ represents all the variation that one can expect to experience from the output of the subject process.
A | A Standard Deviation
|
B | Long-term Data
|
C | The Mode
|
D | Data range |
Question 60 |
Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.
A | False |
B | True |
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